1. Services Provided

1.1 Scope of Services

Sonia Narang provides nutrition education, lifestyle guidance, and wellness consultation services. Our services include:

• Nutritional assessments and personalized meal planning
• Hormonal health guidance and lifestyle recommendations
• Educational content and coaching sessions
• Follow-up support and progress monitoring

1.2 Professional Limitations

Important: Sonia Narang is a qualified nutritionist, not a medical doctor. Our services do not constitute medical advice, diagnosis, or treatment. We do not prescribe medications or provide medical interventions.

2. Client Responsibilities

2.1 Health Disclosure

You must disclose all relevant health conditions, medications, allergies, and medical history. Failure to provide accurate information may affect the safety and effectiveness of our recommendations.

2.2 Medical Consultation

You agree to:

• Consult your healthcare provider before starting any nutrition program
• Continue regular medical check-ups and prescribed treatments
• Seek immediate medical attention for any health emergencies
• Inform us of any changes in your health status or medications

3. Payment Terms

3.1 Consultation Fees

Payment is required at the time of booking. All fees are in Indian Rupees (INR) unless otherwise specified.

3.2 Refund Policy

• Cancellations made 24 hours before appointment: Full refund
• Cancellations made less than 24 hours: 50% refund
• No-shows or same-day cancellations: No refund
• Program fees: Refunds considered on case-by-case basis within 7 days of purchase

4. Privacy & Confidentiality

4.1 Client Information

We maintain strict confidentiality of all client information in accordance with professional standards and applicable privacy laws, including India's Digital Personal Data Protection Act, 2023.

4.2 Data Protection

Your personal and health information is protected and will not be shared with third parties without your explicit consent, except where required by law.

5. Results & Disclaimers

5.1 No Guaranteed Results

Results vary among individuals and depend on factors including adherence to recommendations, lifestyle, genetics, underlying health conditions, and personal circumstances. We do not guarantee specific outcomes.

5.2 Health Conditions

If you have diabetes, heart disease, eating disorders, pregnancy, breastfeeding, or any chronic medical conditions, you must obtain medical clearance before starting our program.

6. Intellectual Property

6.1 Proprietary Content

All meal plans, educational materials, protocols, and content provided are proprietary to Sonia Narang and protected by copyright. You may not:

• Share, distribute, or reproduce our materials without written permission
• Use our content for commercial purposes
• Modify or create derivative works from our materials

7. Limitation of Liability

7.1 Professional Indemnity

Our liability is limited to the fees paid for services. We are not liable for indirect, consequential, or special damages arising from the use of our services.

7.2 Third-Party Products

We may recommend supplements or products. You are responsible for researching and consulting healthcare providers before using any recommended products.

8. Governing Law

8.1 Jurisdiction

These terms are governed by Indian law. Any disputes will be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 2015.

8.2 Professional Standards

Our services comply with the guidelines established by the Indian Dietetic Association and relevant professional nutrition bodies in India.

9. Termination

9.1 Service Termination

Either party may terminate the consultation relationship with 48 hours written notice. Prepaid services will be refunded on a pro-rata basis for unused sessions.

10. Contact Information

11. Updates to Terms

We reserve the right to update these terms. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of modified terms.

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